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About Us This web site is owned and operated by Peter Drew Contracts Ltd who are completely dedicated to your total satisfaction. If you have any suggestions or comments or if you need to contact us, please email us using the link on the store page or use the details below.
Our Contact details:
Peter Drew Contracts Ltd
Bidford Road Broom Nr Alcester Warwickshire B50 4HF United Kingdom
Phone: 01789 774777
Fax: 08707 508066
Email: uniforms [at] peterdrew [dot] com
My VAT Registration Number 589 4619 76
Company number: 2763358 |
Making A Purchase Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.
We accept most major credit and debit cards. (We do not accept American Express.)
We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. If you do not wish to pay online, you may send your card information via phone, fax or by post.
If you have made a mistake in your order and cannot correct it in the shopping cart, contact us and we will correct the mistake.
When confirmation of your order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable. |
Shipping And Handling Courier Service.
Your goods will delivered by a signed courier service. If you select courier service the goods MUST BE signed for.
Standard delivery is between 9am and 5.30pm. If you are not in when we arrive a card will be left. We will attempt to deliver 3 times before the goods are returned to our warehouse.
We reserve the right to charge for the failed delivery.
Postal Delivery.
Small items that will fit through a standard post box can be delivered by post.
Select this service if you are not going to be in to receive the goods.
Larger postal items can be held by the post office for your collection.
The post man will leave a card with a contact number for your nearest post office collection point.
Delivery Zones
Prices qutoed are for UK mainland only.
Nothern Irleland, Channel Islands, Isle of Man, Isle of Wight, will be qutoed for separately.
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Delivery Schedule Orders received before 11am, for stock items, will be despatched the same day.
You must inform us within two working days if the goods are lost or damaged in transit so that we can make a prompt claim against the delivery company and correct the problem. Please quote your order number in all correspondence.
You agree that proof of delivery supplied by our delivery company is sufficient evidence to establish that goods have been received. |
| Back Orders If your item is not in stock, we will back order it for you. You will always be emailed with the option to cancel your order if you would rather not wait. |
| Tax Charges For orders made from the UK or the European Union, VAT is added. All other orders are VAT free. |
Credit Card Security When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption at Barclays Merchant Services and the Credit Call Payment Gateway.
No credit card information is collected or stored by Peter Drew Contracts Ltd |
Guarantee We make our products to the highest standard.
If you are unhappy with any of our products, please return the goods to us.
We will credit any goods that are returned to us in saleable condition. |
| Reaching Us If you need to reach us, please email us using the link on the store page, alternatively, you can call on 01789 774777 (International +44 01789 774777) or fax us on 08707 508066 or write to us at Bidford Road Broom Nr Alcester Warwickshire B50 4HF United Kingdom |
Privacy Policy Peter Drew Contracts Ltd do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.
Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' (in Internet Explorer) and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies. Data collected by this site is used to:
a. Take and fulfil customer orders.
b. Administer and enhance the site and service.
c. Only disclose information to third-parties for goods delivery purposes. |
Returns Policy Your rights to return goods are protected under the EU Distance Selling Directive.
You are entitled to cancel your order and return the goods within 7 working days for a full refund, excluding the cost of delivery. Do this by contacting us by email or telephone and quoting the order number supplied to you. Your refund will be paid within 30 days. You are responsible for the cost and risk of loss or damage when returning the goods, so you should take out enough postal insurance to cover their value. This cancellation policy does not affect your rights when we are at fault - for example, if goods are faulty or misdescribed.
Any goods returned should be in saleable condition.
These terms apply to your order. We may change our terms and conditions at any time, so please do not assume that the same terms will apply in the future.
None of these terms affect your legal rights and these are not diminished in any way. If any term is held to be invalid under any applicable statute or rule of law, that term is automatically omitted from the terms to minimum extent necessary to comply with the law and without affecting the validity or enforceability of the remainder.
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